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Please supply feedback about your experience with our business

Just a quick message to follow up on my phone order yesterday. Great information and advice. Very quick delivery. Saved me lots of money and cell was easy to fit and worked straight away. The local pool shop wanted $1000 to replace and fix. Thanks again

Steve Hodgson

I would like to express my thanks for your excellent advice and personalised customer service when ordering my Chloromatic cell replacement and housing. I was astounded that the order arrived on Monday morning across from the East, after only being ordered the previous Thursday. I have never experienced an online delivery time this quick and will happily recommend you to my friends.

John C, Perth

I just ordered a pool cell from you and I want to thank you for the great service, I ordered the cell a couple days ago and have already received it. Now that is great service. I wish everyone did as good as you folks. Thanks again and keep up the good work.


Dear Stephen and Karen, the new chlorinator cell arrived yesterday, I've installed it and am very pleased. The proper chlorine level of my pool is back to normal already and you have saved me considerable expense had I replaced the cell (indeed I feared the whole system) with one from the same manufacturer. Your generic version is perfect. I'll certainly keep my eye open for other products from your company. Best wishes, Barry

Barry Pearce


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The Australian market is being flooded with cheap salt cells from CHINA and most suppliers and distributors are supplying these cells to pool shops and the general public.

Issues relating to these cells and our drive to offer good, reliable products have resulted in PoolStoreDirect to no longer supply these products.

Our commitment to you is we will only supply Australian made cells using commercial titanium plate sourced from USA which has consistently produced the best material in the last 25 years. These cells have 15,000hr expected life where as the downside of cheap cells is a shorter lifespan.

Due to our huge presence and buying capacity we have been able to negotiate lower prices so we can match the prices of these cheap cells but provide higher quality of the Australian made cells.


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